IMPORTANT: Due to the Coalition of American Millwork Producers petition L.J. Smith has recently increased their pricing for their entire catalog by 8%. Just like below, many of our competitors have not yet modified their prices to reflect the increase, therefore we cannot honor such price match requests.
IMPORTANT: All of our suppliers have recently changed their pricing due to tariffs. Their are many stair parts websites that have not modified their pricing to match the industry-wide price changes that have occurred. If a competing price is much lower than ours, there is a good chance that website owner has not yet updated to the new pricing. If this is the case, we will not be able to price match that particular source.
Anyone reading this page has most likely been to some competing websites; You’ve seen that most of them are offering to not only to price match, but to also beat a competitors price by 5%.
StairParts Connect will match a competitor’s price within reason, but will not get involved in beating a competitors price by 5% or any percent, mainly because it’s ridiculous. If every store beats every other store’s price by 5%, couldn’t you eventually get everything free?
While our prices are very competitive and will most often beat the competitor’s price without negotiation, we will always look at a competing offer and consider matching it.